Privacy Policy - Icenurse - Bas Metsemakers

1. Who We Are

Our website address is: https://îcenurse.ch/

About us: We value your trust. We are a Switzerland-based company specializing in cold training, breathing workshops, and health promotion. Please read this privacy policy carefully to ensure you can use our services safely.

2. Collected Data

Data Storage Location We are based in Switzerland and host our website on servers that comply with applicable data protection standards (FADP & GDPR). Your data is stored securely and treated confidentially.

Registration Data If you register on our website (e.g., to create an account), we will store the username you choose, your email address, and any other personal information you add to your user profile. You can view, edit, or delete your personal information at any time (except for your username). Website administrators can also view and edit this information.

Comments When visitors leave comments on the website, we collect the data shown in the comment form, as well as the visitor’s IP address and user-agent string, to help detect spam.

Contact Form Any information you submit via the contact form on our website is forwarded to our email address. These submissions are retained solely for customer service purposes and to respond to your inquiry. They will never be used for marketing purposes or shared with third parties, unless this is necessary for the organization of a workshop.

Google Analytics We use Google Analytics on our website to analyze website usage anonymously. No personal data is stored in the process.

Use of Personal Information We use your personal information in the following cases:

To identify the user while using the website (if logged in).
To respond to inquiries and provide technical support.
To send updates with important information about our workshops or events (only if you wish to receive them).
To monitor account activity and ensure the security of our customers' personal information.
To optimize the website and make your user experience more personalized and engaging.
To ensure that general administrative functions run smoothly.

3. Embedded content

Posts on this website may contain embedded content (such as YouTube videos). Embedded content from other websites behaves exactly as if you had visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with this embedded content—including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Below is a list of the services we use:

Facebook

The Facebook Page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies, over which we have no control. No cookies from Facebook are installed, and your IP address is not sent to a Facebook server until you give your consent. See their privacy policy here: Facebook Privacy Policy.

YouTube

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies, over which we have no control. No cookies from YouTube are installed, and your IP address is not sent to a YouTube server until you give your consent. See their privacy policy here: YouTube Privacy Policy.

4. Cookies

This site uses cookies—small text files stored on your device to help the site provide a better user experience. In general, cookies are used to remember user preferences, store information for items such as shopping carts, and provide anonymized tracking data to third-party applications like Google Analytics. Cookies are generally used to enhance your browsing experience. However, you may prefer to disable cookies on this site and others. The most effective way to do this is to disable cookies in your browser. We recommend consulting the help section of your browser.

Essential Cookies (all site visitors)

cfduid: Is used by our CDN, CloudFlare, to identify individual clients behind a shared IP address and apply security settings on a per-client basis. For more information on privacy, see the CloudFlare Privacy Policy.
PHPSESSID: To identify your unique session on the website.

Essential Cookies (Additional for Logged-in Customers)

wp-auth: Used by WordPress to authenticate logged-in users, perform password authentication, and verify users.
wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
wordpress_test_cookie Used by WordPress to ensure that cookies are working correctly.
wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number at the end is your unique user ID from the users database table. This is used to customize your view of the admin interface, and possibly also the main site interface.
wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

5. Who Has Access to Your Data

If you are not a registered user of our site, we do not have any personal information about you that we can store or view. If you are a registered user, your personal information can be accessed by:

Our system administrators.
Our supporters need to obtain information about client accounts and access in order to provide support.

6. Third-Party Access to Your Data

We do not share your data with third parties in a way that reveals any of your personal information, such as your email address or name. The only exceptions to this rule are partners with whom we must share limited data in order to provide the services you expect from us. Please see below:

Envato Pty Ltd

To validate your purchase and retrieve your license information for this theme, we send the tokens and purchase keys you provided to Envato Pty Ltd and use the response from their API to register your validated support data. See Envato’s privacy policy here: Envato Privacy Policy.

Ticksy

Ticksy provides the support ticketing platform we use to handle support requests. The data they collect is limited to the information you explicitly provide and consent to when you create a support ticket. Ticksy complies with the EU-U.S. Privacy Shield, and you can view their privacy policy here: Ticksy Privacy Policy.

7. How Long We Retain Your Data

When you submit a support ticket or a comment, its metadata is retained until (if) you ask us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation. If you register on our website, we also store the personal information you provide in your user profile. You can view, edit, or delete your personal information at any time (except for changing your username). Website administrators can also view and edit that information.

8. Security Measures

We use the SSL/HTTPS protocol throughout our site. This encrypts communications between our users and our servers to prevent personally identifiable information from being intercepted or stolen by unauthorized third parties. In the event of a data breach, system administrators will immediately take all necessary steps to ensure system integrity, contact affected users, and reset passwords if necessary.

9. Your Data Rights

General Rights

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we hold, including any additional data you have provided to us. You can also request that we delete any of the personal data we have stored. This does not include any data we are required to retain for administrative, legal, or security purposes. In short, we cannot delete data that is essential for you to remain an active customer (e.g., basic account information such as an email address). If you wish to have all of your data deleted, we will no longer be able to provide you with any support or other product-related services.

GDPR Rights

Your privacy is of the utmost importance to us. In light of the GDPR, we aim to comply with its standards. AncoraThemes allows residents of the European Union to use its Service. Therefore, AncoraThemes is committed to complying with the European General Data Protection Regulation. For more details, please see here: EU GDPR Information Portal.

10. Third-Party Websites

ThemeREX may post links to third-party websites on this website. These third-party websites are not screened by AncoraThemes for compliance with privacy or security standards, and you release us from any liability for the conduct of these third-party websites. All social media sharing links, whether displayed as text links or social media icons, do not connect you to any of the associated third parties unless you explicitly click on them. Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AncoraThemes bears no responsibility for the information collected or used by any advertiser or third-party website. Please review the privacy policy and terms of service for each site you visit through third-party links.

11. Disclosure of Your Data for Legal Purposes

At times, it may become necessary or desirable for AncoraThemes, for legal purposes, to disclose your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may choose to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you and release your information to third parties where we believe it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any liability for damages that may arise from or relate to the disclosure of your information in response to a request from law enforcement agencies or private litigants. Any disclosure of personal data for legal purposes will only be made in compliance with the laws of the country in which you reside.